bolaklik mobile Privacy Policy

This page describes what we collect when you use bolaklik mobile and how we keep that data protected. We take your privacy seriously and are transparent about how we handle your personal information, payment details, and account activity.

We at bolaklik mobile collect data to verify your identity, prevent fraud, process your deposits and withdrawals, and comply with financial regulations. Your data is encrypted and stored securely. We do not sell your information to third parties. This policy explains what we collect, how we use it, and what rights you have.

If you have questions about our privacy practices, contact our support team through the channels listed in your account settings.

What we collect on bolaklik mobile

Account information

When you create an account on bolaklik mobile, we collect your name, email address, phone number, date of birth, and residential address. We also collect government-issued identification (passport, national ID, or driver's license) to verify your identity. This information is required for account setup and compliance with financial regulations.

Payment information

We collect payment details when you deposit or withdraw funds on bolaklik mobile. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation of your transaction from the payment provider. If you use bank transfer via mobile banking, local payment, online payment, or e-wallet, we collect your bank account number and name. We do not store full credit card numbers or sensitive payment credentials — payment processors handle that data securely.

Account activity

We collect data about your activity on bolaklik mobile, including games you play, bets you place, deposits and withdrawals, and your account balance. We use this data to calculate your cashback, track your loyalty tier, and detect unusual activity that might indicate fraud or account compromise.

Device and usage data

We collect information about the device you use to access bolaklik mobile, including your IP address, browser type, and operating system. We also collect data about how you use our platform — which pages you visit, how long you stay, and which games you play. This helps us improve our service and detect security threats.

Account data

Name, email, phone, address, date of birth, government ID.

Payment data

Transaction history, payment method, bank account details (for transfers).

Activity data

Games played, bets placed, deposits, withdrawals, account balance.

Device data

IP address, browser type, operating system, usage patterns.

How we use your data on bolaklik mobile

Account verification and compliance

We use your personal information to verify your identity and confirm that you are eligible to use bolaklik mobile. We are required by financial regulations to collect and verify this data (KYC — Know Your Customer). We also use your information to comply with anti-money-laundering laws and prevent fraud. This verification protects both you and our platform.

Processing transactions

We use your payment information to process your deposits and withdrawals on bolaklik mobile. We share your payment details with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank) only to the extent necessary to complete your transaction. These processors have their own privacy policies and security measures.

Calculating rewards and loyalty

We use your activity data to calculate your weekly cashback, track your loyalty tier, and determine your eligibility for promotions on bolaklik mobile. We also use this data to send you notifications about your rewards and special offers. You can manage your notification preferences in your account settings.

Fraud prevention and security

We use your device data and activity patterns to detect and prevent fraud on bolaklik mobile. If we notice unusual activity — such as login attempts from a new location or unusually large bets — we may ask you to verify your identity or temporarily restrict your account. This protects your account from unauthorized access.

Improving our service

We use aggregated and anonymized data to understand how players use bolaklik mobile and to improve our platform. We analyze which games are popular, which payment methods are preferred, and which features need improvement. This data does not identify you personally.

Third-party processors

We share your data with third-party service providers who help us operate bolaklik mobile. These include payment processors, fraud-prevention services, and cloud hosting providers. We require all third parties to protect your data with the same security standards we use. Our servers may be located outside your jurisdiction, but your data is encrypted in transit and at rest.

Your rights on bolaklik mobile

You have the right to request access to your personal data, ask for corrections, or request deletion of your data (subject to legal requirements). You also have the right to opt out of promotional communications. To exercise these rights, contact our support team. We respond to data requests within the timeframe required by applicable law. If you believe we have misused your data, you have the right to lodge a complaint with your local data protection authority.

Cookies and tracking

We use cookies and similar tracking technologies on bolaklik mobile to remember your login, store your preferences, and analyze how you use our platform. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use bolaklik mobile. We do not use cookies to track you across other websites.

Data retention

We retain your personal data for as long as your account is active and for a reasonable period afterward to comply with legal requirements. We retain transaction data for at least five years for financial and regulatory purposes. If you close your account, we delete your personal data except where we are required by law to retain it. You can request deletion of your data by contacting our support team.

Policy updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a notice on bolaklik mobile. Your continued use of bolaklik mobile after an update means you accept the updated policy. If you have questions about our privacy practices or this policy, contact our support team through the channels listed in your account settings.